Privacy Policy

1. Information We Collect

When you create an account, subscribe to a membership, sign up for notifications, or submit a custom build request, we may collect your name, email address, and other details you voluntarily provide. Payment information is collected and processed directly by our payment processor and is never stored on our servers.

When you access our website, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and visit dates and times. We use this data to understand how our website is used and improve the experience.

We use cookies and similar technologies to maintain your session, remember preferences, and gather analytics data. You can control cookies through your browser settings, although disabling them may affect some features.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage membership subscriptions and provide access to Drive Packs, roadbooks, and member navigation content.
• To create and manage accounts and authenticate identity.
• To communicate about orders, respond to enquiries, and provide support.
• To send product updates or promotions where you have opted in.
• To analyse usage and improve our content, products, and services.
• To detect and address fraud, security issues, or technical problems.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or trade your personal information for third-party marketing. We may share it in these limited circumstances:

• With trusted service providers that help operate the website, process payments, handle forms, or provide analytics, subject to appropriate confidentiality obligations.
• When disclosure is required by law or in response to a valid request from a public authority.
• As part of a merger, acquisition, or sale of assets, with notice of any resulting change in ownership or control.

4. Data Security

We use commercially reasonable measures to protect personal information, including encrypted connections, secure authentication tokens, and restricted access. No transmission or storage method is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain personal information while your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion by contacting us.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

• Access and portability: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion, subject to applicable legal exceptions.
• Opt-out: unsubscribe from marketing emails at any time.

7. Third-Party Links

Our website may link to third-party websites, including booking platforms, reservation services, and social media. We are not responsible for their content or privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not directed to people under 18, and we do not knowingly collect personal information from children. If we learn that such information was collected, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised policy will be posted here with an updated date. Continued use after a change constitutes acceptance of the updated policy.

10. Contact Us

Questions, concerns, or privacy-rights requests can be sent to daniel@thestable.cc.

You can also write to us at The Stable Experience Tours LLC, 440 N Barranca Ave #1425, Covina, CA 91723.